Mountain Land Sprinklers
I created this page for my dad's sprinkler business that he runs in the Park City area. He has owned his own company for 30+ years and when I asked him if I could make a Facebook page for him he thought it was a great idea. As the semester winds down I want to see if it really was a great idea or not.
-Mission Statement-
I created this page for my dad's sprinkler business that he runs in the Park City area. He has owned his own company for 30+ years and when I asked him if I could make a Facebook page for him he thought it was a great idea. As the semester winds down I want to see if it really was a great idea or not.
-Mission Statement-
Mountain Land Sprinklers specializes in trenchless sprinkler installation and repair. With our machinery we can remodel sprinkler systems without destroying existing lawns. We offer free bids on jobs before you commit to hiring our company.
-Personas-
-Dave, 48, is happily married with seven active children. He and his wife decided to move to St. George a year ago from northern Utah. They lead active lives and love to explore the red rock surrounding their home. Dave works in construction and finds his customers through social media sites.
-Karen is 70, and she and her husband have recently bought a retirement home in St. George. They love the weather that St. George offers during the winter months, but they cannot handle the heat during the summer. They have made connections with friends in their new community and keep up with their family through Facebook. They want to be able to go north during the summer and not have to worry about their lawn or home in the heat of the summer months.
-Daryl is 38, and owns a small construction company. When he finishes building new houses he likes to have the landscape finished as well. He is constantly trying to find people who will do a thorough job without making the new property look like a junkyard.
-Tactics-
-Tactics-
I am planning to post only about once a week. I don't want to overwhelm people with my posts. I am hoping to find potential clients for our business by posting shots of our machinery and different yards and landscapes that we have done over the years.
Deciding what to make my Facebook page on turned out to be the easiest part of this assignment. I haven't been actively posting to Facebook on my personal page for a long time, so starting out this assignment I kept forgetting that I needed to post. Overall I think it turned out better than I originally expected.
-Likes-
I had 81 likes for the majority of the semester, and then last week and this week I got a few more likes. Most of my likes came as right as I created the page, and the majority were from my home town that know my dad and the family business personally. It was easy to get the initial likes because it was new and something that hadn't been up on their feeds for weeks already. I needed to keep something new up on the page constantly and I think I would have had more likes.
-Reach-
-Reach-
I wasn't about to pay to make an ad for my Facebook page without seeing if it was really going to work or if I was going to try to keep it up for longer than just this semester. Most of the spikes in the graph correspond with posts. The most successful post this semester was my first one when I was first advertising about my dad's company. I put a video link to his website that his website designer made up several years ago. Looking back if I had put more time into this I think I would have found it easier for myself to get people looking at my page if I had posted more often. I was just glad I didn't have any unlikes. I didn't have many comments or shares because most of my posts were informational and didn't require any feedback from people.
-Facebook Ad Mock-Up-
This is the ad I created on Facebook for free and then I took a screenshot of it and posted it to my page. I don't know how effective it was because when I made it I was looking at the demographics and I based the demographics on my personas. Looking at the people my page actually reached I realized that my choice in who I thought my page would reach was incorrect.
-Visits-
Again most of the visits correspond with posts. I don't think people were really going to my page unless I posted something. I needed to expand my personal page friends and I think I would have more success and get more visits on my Mountain Land Sprinklers page. I think if I had more friends from the St. George area it would be easier to get more interest for the page. Or if I had one of my siblings who works for my dad as well. He seems to understand social media better than I do and can more easily generate interest in simple things that I just can't seem to grasp.
-Posts-
The main problem I found with my posts is that I didn't post enough. Most of the posts I did were sporadic and either separated by a day or a month. There really weren't any in betweens with me. I realize that posting more often would have made my posts show up on other peoples timelines with more frequency. I was trying to talk to my dad about coming down to do a system, and when he did I was able to take current pictures and post them right after we finished, and that was the post that is second from the top.
I did mix up my posts fairly well. The first two I posted were the ones with a link to the website and a video. Then I would post just words, and a couple had different photos attached to them. The most popular post was my first post with the link to his website. I even got a couple people to share that post, which was a pretty good step for me.
-People-
I was shocked by the different demographics, but at the same time I wasn't. I wasn't surprised because most of my friends on Facebook are my age or my siblings age so the category of people ages 18-24 is all of my friends ages. I think if my dad or even my older brother had created the page the category of people would have been older. I was also shocked that most of the people that liked my page were women. Now I understand that I am a woman and I know how to install a sprinkler system so I shouldn't be shocked that most of the people on my page were women, but I was still caught off guard a little bit. Again most of these are my friends, but it still goes to show that women are interested in things that are generally left to men.
-Overall Experience-
I was pleased by how I did on this assignment. When we were first told we had to make a Facebook page I had no idea what I would do it on. My first thought was to do it on something like a workout page or fitness page, and I realized that I would run out of content way to easily on those pages. When I decided to do it on my dad's business I called him and asked him if it would be OK because if it worked I didn't want to let people down if he wasn't actually able to come down and do it for them. My dad was excited about the prospect. Up in Park City there are only so many months where the sprinkler business is lucrative, and the rest he had to find something else to do. In St. George the weather is much more cooperative and we could install systems into late October. Having my dad on board helped me keep motivated on this assignment.
My personas were off a bit, but I did see some of them outside of Facebook. I had several people actually talk to me that had seen the page and they asked me about it in person. So I guess it was successful in that way, but it didn't reflect on the social media side.
I didn't get to use all of the tactics I had planned because we didn't have pictures of the machinery on something that I could access, but hopefully after this class ends I can keep up with the process and add those photos to see if we can make this Facebook page a real success. I also think that in the future having each of my siblings (who all happen to work for my dad also) share the posts that I make it will increase the spectrum of people we can reach.